Re-opening

Southampton City Art Gallery is delighted to be re-opening our doors on Tuesday 4 August

 

You must now pre-book a FREE timed ticket online before you visit – Book here.

 

Current opening hours

The museum will initially be open on limited days to begin with. We’ll be open Tuesday and Thursday, 11am – 3pm and Saturdays, 11am – 4pm (Last entry 2.45pm)

Here’s what you need to know:

 

FREE Pre-booked timed tickets only

We’re limiting the number of visitors to help everyone follow social distancing guidelines. Pre-booked time slots ensure that visits are spread out throughout the day, these are still free.

To book a free ticket please visit our Art Tickets page, you will be asked to select a date and arrival time in 15min time slots, these are offered on a first-come, first served basis. Next day tickets will finish at 11.30pm the night before.

You must book in advance. Any visitors that have not pre-booked will be politely turned away.

Please arrive within 10 minutes of your timeslot. If you arrive late, we will not be able to guarantee you entry. Entry will be at the discretion of the staff, based on current visitor numbers.

If you have any further questions please contact our customer service team on 023 8083 4536.

 

What’s open?

The main hall of the gallery and both wings, including the Baring Room will all be open to view. Current exhibitions on display are:

Please note we have removed the ‘Please do Touch Trail’ from the gallery.

The shop will be open, but for ticket holders only. Only card payments will be accepted.

The lifts will still be in action for those who cannot use the stairs.

Customer toilets are unfortunately closed.

 

Track and trace

In order to assist the NHS’s Test and Trace service, the Council is maintaining a temporary record of our visitors. This information will be shared with the NHS if needed, in order to help contain clusters and outbreaks during the coronavirus pandemic.

The information we will collect about you is as follows:

  • Your name
  • A contact telephone number
  • The date of your visit, arrival time, and departure time

If we don’t have this data already on our systems, you will be asked to provide it.

This data will be held for 21 days, at which point it will be securely disposed of and deleted. If you prefer that we didn’t share this data with the NHS, you can opt-out. If you wish to do so, please notify a member of staff during your visit, or contact museums@southampton.gov.uk.

Please note that whilst providing your information is voluntary, we may refuse entry to buildings and services and carry them out remotely instead if necessary, in order to comply with government guidelines on Test and Trace and entry to public places and buildings.

More details about this use your personal data can be found here.

 

Social distancing measures

We have introduced the following measures to help with social distancing;

We have limited our capacity and anyone wishing to visit must pre-book a free timed ticket slot to ensure that visitor numbers are spread-out throughout the day.

We are operating a one-way route throughout the building, please follow the signage.

 

Cleaning

During our closure period the gallery has been thoroughly cleaned. We have implemented enhanced cleaning regimes in line with government guidance.

We will have hand sanitiser stations in the gallery and our staff have also been trained in hygiene and social distancing.

 

Face Coverings

As of 8 August 2020, it will be mandatory to wear face coverings in the gallery, except for those that are exempt.

See Southampton City Council guidance, under Public Safety.

 

  • young children under the age of 11
  • not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
  • if putting on, wearing or removing a face covering will cause you severe distress
  • if you are travelling with or providing assistance to someone who relies on lip reading to communicate
  • to avoid harm or injury, or the risk of harm or injury, to yourself or others
  • to avoid injury, or to escape a risk of harm, and you do not have a face covering with you
  • to eat or drink, but only if you need to
  • to take medication
  • if a police officer or other official requests you remove your face covering.

To sign up for updates about Southampton City Art Gallery and other cultural venues in Southampton, sign up to Southampton City Council’s Culture Vulture email bulletin below.